Internship

UI Design

User Testing

WS&Company | UX/UI Designer Intern

Helped remodel the company's ERP system to improve the efficiency and experience for users

Position

UX/UI Designer

Team

1 Designer, 1 Dev

Timeline

Aug - Nov 2023

Overview

How can I remodel an ERP system by improving the overall system efficiency and accessibility, while maintaining the core functionalities?

There are some factors that need to be considered when designing for employers who are used to the Legacy ERP system

My Thinking

Age Group and Experiences

English Proficiency

Understanding New Software

Visual or Written Content Preference

The User Profile

Goals

  1. Improve efficiency and reduce redundancy

  2. Accurate data for real-time changes across all departments

  3. User-friendly interface to reduce the learning curve

  4. Accessible to users from different locations and devices

Frustrations

  1. Slow performance including refreshes and delays

  2. Multiple tabs required for functionality

  3. Visually complex and information looks cluttered

  4. Data inconsistency and browser is not reliable

New Interface

Following content may be blurred due to confidentiality

Before

Cluttered layout and requires the user to open a different application to complete the task

01

New Layout

Layout is aligned, easy to the eye and information is easy to find. Instead of tabbing out, there is a pop-up function

After

02

New Layout - popup

The user no long needs to access a new application to browse through data

03

Visual Communication

Dash Board

An intuitive interface offering data visualization that is easy to understand while enabling real-time monitoring of statistics

04

Organized Content

The data is ordered in linear alignment, with colour-coded options indicating whether an item is open or closed, and users can easily identify the highlighted row

01

Recommended text filters in the search bar to eliminate manual searches

02

Quick navigation options for specific sections of the page


03

Filter results by date range, stage, and status. Shows the number of results per page

04

Integrated shortcut buttons on each page to simplify user actions on their devices

05

Increasing the Weight Cost 1-3 is shown visually through horizontal sliders

06

Filter by order number, supplier, and client. Option to remove these filters during search

Additional Functions

Reflection

The main thing I learned in my experience with designing an ERP system is always to prioritize user needs and preferences throughout the design process. Factors such as age groups, language proficiency, and visual versus written content play a key role in having a user-centric interface. 


Overall, this experience was fun and rewarding, allowing me to collaborate with colleagues while improving my design skills. I enjoyed getting to know the team and creating an interface that effectively addressed their specific needs and enhanced their work environment.

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@2025JessWu